Want to report text spam? Globe makes it easier
MANILA, Philippines - Fed up with getting annoying spam text messages on your phone?
Globe Telecom is making it easier for subscribers to report text spam and scams.
Globe now has a website http://www.globe.com.ph/stopspam where subscribers can provide the details about the text spam and scams.
Mobile phone numbers reported to be the source of text spam will be first given warnings, and if it continues to send spam, the numbers may be deactivated.
"We are paving the easiest way possible for our customers to report text spams in line with the company's efforts to eliminate unwanted and unsolicited promotional text messages that many of our customers complain about. We believe that partnering with our customers in this endeavor would render our campaign more effective," Globe Senior Vice President for Corporate Communications Yoly Crisanto said.
Globe has recently filed complaints with the National Telecommunications Commission against two companies engaged in marketing activities thru text spamming.
Spam messages are usually sent by prepaid numbers as they are untraceable and are easily disposable. Spammers also don't need to specify numbers to send spam messages to as they make use of USB GSM modems and they spam number ranges. Legitimate text blasts approved by the regulating agency are properly identified and do not carry 11-digit numbers.
Globe customers can also report text spammers and scammers via the Globe website through Talk2Globe Chat (http://chat.globe.com.ph); send a message through Globe Contact Form (http://globe.com.ph/talk2Globenow) and by tweeting @Talk2GLOBE on Twitter. Subscribers can put in the number, the exact message, and the time and date the text spam was received.