MANILA, Philippines - Business process outsourcing industry frontrunner Convergys Philippines is expanding 5 of its existing stations and opening 3,600 additional jobs.

An additional 2,300 work stations will be added in 5 sites: University of the Philippines TechnoHub, Nuvali, San Lorenzo, Cebu, and Bacolod.

Convergys country manager Marife Zamora said their operations have been “outstanding," prompting the company's expansion.

She also cited increasing demand from the US as one of the reasons for expanding in industries like technology, communications, cable, financial services, health care, and retail.

“Our clients demand more seats, more capacities…With the continuous demand, it is logical for Convergys to expand on these areas,”Jomari Mercado, Convergy's director for business development, told reporters on Friday.

Convergys estimates that it can increase its workforce to around 25,000 and open another workstation in a new area by end of 2010. Currently, Convergys employs 21,000 Filipinos in 12 sites in Metro Manila, Cebu, Bacolod, and Laguna.

The Business Process Outsourcing Association of the Philippines (BPAP) earlier reported that the sunshine industry posted P7.1 billion in revenues during the first quarter of 2010.

BPAP estimates that industry revenues will rise to P9.3 billion by the end of this year, and workforce to 550,000 from the current 475,000.