MANILA, Philippines - AirAsia will stop its flights from Clark International Airport to Kota Kinabalu, Malaysia starting February.
In a statement, AirAsia cited "commercial reasons" for the withdrawal of its 7x weekly Kota Kinabalu – Clark flights route starting February 1, 2013.
"The route suspension is for the group to realign its business plan and strengthen its operations to focus on markets where it can build a leadership position in 2013," AirAsia said.
The budget airline said affected guests who hold bookings after February 1 will be given the following options:
- Move their flights to an earlier date to or from Kota Kinabalu or Clark without any extra charges and subject to availability;
- Be offered a credit shell for the value that they paid with a validity of 3 months; or
- Full refund.
All affected guests will be contacted by AirAsia customer service personnel.
Guests can also get in touch with AirAsia by through Twitter (@askairasia) for further inquiries.