Globe blocks nearly 1,000 numbers over spam

Posted at 08/09/14 7:29 PM

MANILA, Philippines - Globe Telecom has deactivated nearly a thousand phone numbers that were found to have been sending unsolicited promotional materials through text, or more commonly known as "text spam."

Globe said it has barred 995 mobile numbers from its network as of April, 33 percent higher than the total numbers blocked from the network for the entire 2013.

From January to April 2014, the number of blocked numbers due to reported spamming activities increased by an average of 450% from a year ago.

"We would like to appeal to our customers to continue partnering with us in this endeavor by reporting mobile numbers used in sending annoying text spams through various Globe channels so that appropriate measures could be undertaken. As part of the company’s thrust to provide a wonderful customer experience, Globe will continue to pursue this campaign so that our network will not be used for illegal activities such as text spam and text scam,” Globe General Counsel Froilan Castelo said in a statement.

Globe has launched a channel on its website where customers can report text spams and text scams.

A mobile number reported as a source of text spam for the first time is given a warning. However, if the same numbers are reported for the second time due to text spams, these are immediately blocked from the network.

Globe has also been actively reporting spamming cases to the National Telecommunications Commission. The telco has urged the NTC to impose sanctions against spammers through fines and penalties for sending unsolicited texts to Globe subscribers.

Customers who receive irritating text spam and text scam messages may also report via the Globe website through Talk2Globe Chat; send a message through Globe Contact Form (http://globe.com.ph/talk2Globenow) and by tweeting @Talk2GLOBE on Twitter. Subscribers can put in the number, the exact message, and the time and date the text spam was received.