ABS-CBN News Online Beta
BPOs
eTelecare 3Q income sags as one-off expenses weigh
Listed call center service provider eTelecare Global Solutions Inc. said Friday its net income fell significantly in the third quarter of the year due to one-time expenses.
abs-cbnNEWS.com 11/14/2008 1:51 PM
High costs pull down eTelecare's 1H profits
Nasdaq-listed call center operator eTelecare Global Solutions said Wednesday its net income fell 78 percent in the first six months of the year due to high operational costs and one-time expense.
abs-cbnNEWS.com 08/20/2008 7:09 PM
eTelecare to open new facility in Texas next month
Call center operator eTelecare Global Solutions Inc. said Tuesday it is scheduled to open a new facility in Jacksonville, Texas on July 1.
abs-cbnnews.com 06/10/2008 5:50 PM
eTelecare Q1 net income falls
Nasdaq-listed call center operator eTelecare Global Solutions said Friday its net income for the first quarter of the year fell to $1.9 million from $5.2 million a year ago despite strong revenues.
abs-cbnnews.com 05/16/2008 8:46 AM
Local BPO industry to grow 50%: CICT chief
The business process outsourcing sector is expected to keep growing 50 percent annually until 2010, the chief of the Commission on Information and Communications Technology said Wednesday.
abs-cbnnews.com 05/14/2008 2:40 PM
Retire by 40
You’re thinking you want to retire by the time you hit 40. What do you need to do to achieve this, if you can achieve this at all?
abs-cbnnews.com 05/05/2008 1:03 PM
Big US media firm outsources customer care to RP company
Customers of the Pulitzer Prize-winning newspaper San Jose Mercury News will now have to speak to Filipino call center agents after the paper's owners outsourced its customer care needs to a Philippine-based company. MediaNews group, one of the largest newspaper companies in the United States with 57 dailies across 12 states, recently outsourced the company's customer care to APAC Customer Services, Inc., Catanduanes Rep. Joseph Santiago said in a statement Saturday.
abs-cbnnews.com 05/03/2008 6:44 PM
'Jobs mismatch causing unemployment woes'
Acting Labor Secretary Marianito Roque on Friday said mismatches in job vacancies and qualifications of the applicants are root causes of the country's unemployment problems.
"We have available vacancies, but the problem is matching... We have so many job vacancies that are technical in orientation and the job seekers are usually college graduates," Roque told ABS-CBN's morning show, "Umagang Kay Ganda."
abs-cbnnews.com 05/02/2008 9:28 AM
Metro firms cry out for ‘qualified’ manpower
Majority of commercial establishments in the National Capital Region (NCR) are suffering from a shortage of qualified workers, the Department of Labor and Employment (DOLE) reported Thursday.
abs-cbnnews.com 04/18/2008 3:37 AM
eTelecare to set up 250 seats for new client
Call center operator eTelecare Global Solutions Inc. said Tuesday it has entered into a deal to provide up to 250 seats of inbound telesales services for a digital television entertainment firm.
abs-cbnnews.com 03/18/2008 12:02 PM